An experienced Technical Operations Specialist with a proven track record in the information technology and services industry, Ken boasts over a decade of expertise, marked by numerous achievements. His current role as Country Operations Manager at Smart Cameroon is a testament to his growth within the company. Starting as a Technical Service Officer, he adeptly handled technical challenges for medical service providers using the Smart system.

Ken’s journey from Technical Service Officer to Country Operations Manager at Smart Cameroon reflects his dedication, proficiency, and exceptional leadership. His contributions have made a significant impact on the company’s success and expansion.

Ken’s influence extends beyond troubleshooting; he led technical implementations in emerging markets like Rwanda, conducted quality assurance tests for new software, marketed solutions to HMOs, and successfully sold Hospital Information Systems. Notably, he achieved full technical operability in Smart Rwanda within a swift six months and established a capable local team during his tenure.

Ken holds a Bachelor of Science (BS) degree in Computer Science from The Catholic University of Eastern Africa. His pursuit of professional growth led him to acquire a certification in Cisco – CCNA from Techno Brain Kenya.